Ready to schedule a pick up?
1. Please confirm reservation by email or text ONLY.
2. Please reconfirm 12-24 hours before EACH reservation.
3. Please respond to the email if you want us to be there.
4. For pickups at the hotel or an address on Oahu….PLEASE IT IS VERY IMPORTANT YOU ARE READY ON THE TIME YOU PUT ON YOUR RESERVATION FORM. WE HAVE OTHER CUSTOMERS TO PICKUP AND SOMETIMES THE SCHEDULE IS VERY TIGHT. IF LATE OVER 10 minutes we may have to charge extra ($10 ) IF WE’RE LATE YOU DONT HAVE TO TIP OR WE’LL YOU GIVE A DISCOUNT UNLESS ITS BEYOND OUR CONTROL LIKE CRAZY TRAFFIC.
5. We don’t charge for the first 6 big 27″ to 29″ bags. Have to charge for extra baggage if a lot of boxes and huge heavy bags. It’s not always one of the BIG shuttles. Please let us know if you have a lot of bags. Might have to charge and extra $10 – $20 for excessive amount of bags.
6. PLEASE let us know if booking for someone else (Third party style). Can be messy. Might need a prepayment. We can send one thru Square or PayPal.
7. Please pick your own pickup time from Waikiki. General Questions link can help you if your unsure.
8. Gratuity not included in prices.
9. PLEASE let us know if your flying standby
10. PLEASE let us know if multiple flights are involved. Can be messy as well. Need all the airlines and flight numbers. May need prepayment.
11. Please understand we’re a small company. If your making this reservation while on the tarmac or while at the airport we may not be available.
12. Call or text if less than an hours notice. We respond to all emails regardless if we’re available or not.
13. Please respond to the Email if you want us tracking the flight and waiting for you. We’ll wait until you call to send the driver if no response to the email.
14. Higher prices may occur for pickups between 9pm-6am for Private transfers.